Fact: An nbn connection involves two installation appointments – one with nbn Co, and one with your service provider. With Telstra as your service provider, a skilled technician will help from start to finish, co-coordinating both of the connection appointments and making the transition to the new network as easy as possible.
Every home is different, and we advise people to allow 4 hours for the second appointment, so our technician can connect up devices such as a T-Box and T-Hub, configure your email, show you how to connect other internet enabled devices, such as personal notebooks and tablets and demonstrate how Telstra services like BigPond Security and BigPond Movies perform.