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SHIPPING & RETURNS

 

Payment

Solid & Striped accepts payment in the form of Visa, MasterCard, Discover, American Express, PayPal, AmazonPay and Klarna.

The applicable sales tax will be collected at checkout.

Promotional discount codes may never be combined.

 

Shipping & Handling

At this time we are unable to ship orders to General Delivery, APO, FPO, U.S Territories. Orders made to any of these addresses will be cancelled. Solid & Striped ships to both U.S. and international addresses. We ship to P.O. Boxes. To estimate the total delivery time for your order, please allow two business days for your order to be processed, in addition to the time indicated by your preferred shipping method (FedEx Standard Shipping, FedEx Next Day, International). Orders are processed and delivered Monday through Friday, excluding holidays. Overnight orders placed before 2pm EST will be shipped the same day as the order was placed. We only offer expedited shipping within the continental United States. Quoted international shipping fees do not include custom & duty fees. Customer is responsible for all customs & duty fees. For more details, please contact your local customs office/respective tax authority. 

 

Due to high order order volume, we are experiencing shipping delays on 2-day shipping orders and have changed our service to 2-7 days. If your order is delayed, please reach out to concierge@solidandstriped.com for further assistance.

 

If you placed an order for pre-order items, please note that you will not receive your entire order until the last pre-order item in the order is ready to ship.

 

US Rates


FedEx Standard Shipping 2-7 Business Days Free

 

Tracking

As soon as your order has been shipped, a shipping confirmation will be emailed to you. In the email, we provide you with a FedEx tracking number. If you have any questions about your order, please contact us at concierge@solidandstriped.com

 

Returns

To initiate a domestic return, click here. 
For International returns, email concierge@solidandstriped.com

If for any reason you are not happy with your purchase, you may return the items within 30 days of the original purchase date for a refund. 

For all orders placed after July 8th, 2021, a restocking fee of $6.95 will be deducted from your refund amount. 


All items must be returned in the original condition and packaging they were sent with the tags and hygienic liners attached. Please make sure to include the original invoice with your return. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Swimsuits returned missing hygiene liners will not be refundedSale items are final sale and non-refundable. We are not responsible for customer returns that are damaged or lost in transit. 

Your refund will be processed in up to 21 business days from the time your return arrives at our facilities. Reach out to concierge@solidandstriped.com for the latest information on your return. We will notify you via email once your return has been processed.

 

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.

 

Terms of Use

Welcome to www.solidandstriped.com (“the Site”). SOLID & STRIPED LLC (“Solid & Striped”, “we”, “our”, “us”) and its subsidiary and affiliate companies provide website features to our online visitors (“you”, “your”) subject to the following terms and conditions (“Terms”). If you visit or shop at the Site, you accept these Terms. Please read them carefully. Please review our Privacy Policy, which also governs your visit to the Site, to understand our practices. Unless otherwise noted, the Site design and all text, graphics, information, designs, logos, content, and other material displayed on or that can be downloaded from the Site are either the property of, or used with permission by Solid & Striped and are protected by U.S. and International copyright, trademark and other laws and may not be used except as permitted in these Terms or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way, reproduce, publicly display, distribute or otherwise use any such materials for any public or commercial purpose. Solid & Striped reserves the right to refuse service, remove or edit content, or cancel orders at its sole discretion.

 

Comments and Other Submissions

We welcome your comments and feedback regarding our Site, our products and our services (collectively, “Comments”). Any Comments posted or sent to the Site shall be and will remain the exclusive property of Solid & Striped. Submission of any Comments to the Site shall be deemed an assignment to Solid & Striped of all intellectual property rights, titles and interest in and to such Comments. Such Comments will not be treated as confidential information. Solid & Striped shall have all rights to use, reproduce, publish, distribute and otherwise disclose such Comments for any purpose without restriction without providing any compensation to you.

 

Product Information And Availability

Solid & Striped attempts to be as accurate as possible; however, we do not warrant that product descriptions or other content of this Site is accurate. In addition, the actual colors you see will depend on your monitor. We apologize for any inconvenience this may cause you. If you receive a product that is not as described, you may return it in its original condition. Please see our return policy. Product availability is not guaranteed. If a product is not available when your order is processed we will notify you by email.

 

International Access

This Web Site may be accessed from countries other than the United States. This Web Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Web Site outside the United States you are responsible for complying with your local laws and regulations.

 

Pricing

Despite our best efforts, items on our Site may occasionally be mispriced. Solid & Striped shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Solid & Striped shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If payment has already been made or if the credit card has already been charged for the purchase and the order is cancelled, Solid & Striped shall promptly credit the credit card account in the amount of the incorrect price.

 

Disclaimers

Your use of this Site is at your risk. The materials and services provided in connection with this Site are provided "as is" without any warranties of any kind. Neither we nor any of our affiliates warrant the accuracy or completeness of the materials or services on or through this Site. The materials and services on or through this Site may be out of date, and neither we nor any of our affiliates make any commitment or assume any duty to update such materials or services. If you are dissatisfied with this Site, your sole remedy is to discontinue using this Site. Any material downloaded or otherwise obtained through the use of this Site is done at your own discretion and risk and you will be solely responsible for any damage that results from the download of any such material. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law.

 

Limitations of Liability

We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Site or your downloading of any materials, from this Site.

In no event will we, our respective officers, directors, employees, shareholders, affiliates, parent corporations, agents, successors, assigns nor any party involved in the creation, production or transmission of this Site be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained at any or all such web sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law.

 

Jurisdiction

These Terms supersede any other agreement between you and us to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms will be governed by and construed in accordance with the State and Federal laws of the State of California, without giving effect to any principles of conflicts of laws.

 

Indemnification 

You agree to defend, indemnify and hold Solid & Striped and its respective officers, directors, employees, shareholders, affiliates, parent corporations, agents, successors and assigns harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of this Site.

 

Termination

You or we may suspend or terminate your use of this Site at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Site at any time without notice.

 

Additional Assistance

If you do not understand any of the foregoing Terms or if you have any questions or comments, please contact us via email at concierge@solidandstriped.com or write to us at the following address:

Solid & Striped
529 W. 20th Street
Suite 7E 
New York, NY 10011

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